Exact incident

Exact Online Premium - Message 'Waiting' while performing various tasks (BE)

Resolved after 51 minutes, affecting Exact Online Premium, on September 29, 2026.

monitoring Sep 29, 2026, 08:13 AM UTC

We have implemented a fix and we are monitoring the results.

Started
Sep 29, 2026, 07:46 AM UTC
Resolved
Sep 29, 2026, 08:37 AM UTC
Duration
51m
Detected by Pingoru
Sep 29, 2026, 07:46 AM UTC

Affected components

Exact Online Premium

Update timeline

  1. investigating Sep 29, 2026, 07:46 AM UTC

    You may encounter the message 'Waiting' while performing various tasks including but not limited to: Retrieving Codabox statements, Sending invoices and generating various overviews. We are investigating this issue, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

  2. monitoring Sep 29, 2026, 08:13 AM UTC

    We have implemented a fix and we are monitoring the results.

  3. resolved Sep 29, 2026, 08:37 AM UTC

    This issue has been resolved. Our apologies for the inconvenience.

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