Resolved after 29 minutes, affecting Exact Online and Exact Online Premium and 1 more, on September 25, 2026.
The issue has been resolved. Newly created payment files will be sent to the bank correctly. Please delete the rejected payment file and create a new one. Our apologies for the inconvenience.
Affected components
Update timeline
- identified Sep 25, 2026, 09:02 AM UTC
You may notice that the generated payments files for ING via PSD2 are getting the status rejected. The issue has been identified and will update this page as soon as more information becomes available. Our apologies for the inconvenience.
- resolved Sep 25, 2026, 09:32 AM UTC
The issue has been resolved. Newly created payment files will be sent to the bank correctly. Please delete the rejected payment file and create a new one. Our apologies for the inconvenience.
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