Exact incident
Exact Online - OOPS error when opening the overview Revenue Forecast in Subscriptions (NL/BE)
Resolved after 22 hours 27 minutes, affecting Exact Online, on September 17, 2026.
This issue has been resolved. In case you adjusted your number format as a workaround you can change this back via [User Name > My Exact Online > User Settings > Number Format]. Our apologies for the inconvenience.
Affected components
Update timeline
- identified Sep 17, 2026, 08:31 AM UTC
You may receive an Oops error when opening the overview Revenue Forecast via Subscriptions. As temporary workaround, you can adjust the the Number Format via [User Name > My Exact Online > User Settings > Number Format] to 123,456,789.00 in order to be able to open the revenue forecast of your subscriptions. In the meantime we are working on a structural solution. We will update this page as soon as more information becomes available. Our apologies for the inconvenience.
- resolved Sep 18, 2026, 06:58 AM UTC
This issue has been resolved. In case you adjusted your number format as a workaround you can change this back via [User Name > My Exact Online > User Settings > Number Format]. Our apologies for the inconvenience.
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