Resolved after 23 hours 10 minutes, affecting Exact Venice, on September 15, 2026.
We are continuing to investigate. To analyse further we will perfrom an engine restart and you may receive the error message "Fout in gegevensbeheer". When you encounter this issue, please reboot Venice.
Affected components
Update timeline
- investigating Sep 15, 2026, 09:05 AM UTC
You may receive the error message "Error 500: service unavailable" when using the webconnect API. We are investigating the issue and will update this page as soon as possible. Our apologies for the inconvenience.
- investigating Sep 15, 2026, 02:41 PM UTC
We are continuing to investigate. To analyse further we will perfrom an engine restart and you may receive the error message "Fout in gegevensbeheer". When you encounter this issue, please reboot Venice.
- resolved Sep 16, 2026, 08:15 AM UTC
The issue has been resolved. Our apologies for the inconvenience.
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