Exact incident

Exact Bouw - No purchase invoices imported from Basecone (NL/BE)

Resolved after 20 hours 56 minutes, affecting Exact Online Bouw, on September 9, 2026.

resolved Sep 10, 2026, 08:01 AM UTC

This issue has been resolved and all invoices have been imported in the meantime. New invoices are imported without delay in Exact Online Bouw. Our apologies for the inconvenience.

Started
Sep 09, 2026, 11:04 AM UTC
Resolved
Sep 10, 2026, 08:01 AM UTC
Duration
20h 56m
Detected by Pingoru
Sep 09, 2026, 11:04 AM UTC

Affected components

Exact Online Bouw

Update timeline

  1. investigating Sep 09, 2026, 11:04 AM UTC

    You may currently experience that no purchase invoices are imported in Exact Bouw from Basecone. We are investigating this issue, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

  2. resolved Sep 10, 2026, 08:01 AM UTC

    This issue has been resolved and all invoices have been imported in the meantime. New invoices are imported without delay in Exact Online Bouw. Our apologies for the inconvenience.

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