EverTrue incident
EverTrue: Scheduled/Manual exports not working as expected
Resolved after 4 hours 39 minutes, affecting Exports, on August 25, 2026.
A fix has been implemented and we are monitoring the results. We apologize for the issue and are working to deliver failed exports as quickly as possible. Please perform a hard refresh in your web browser before trying manual exports again (command+shift+R on Mac, CTRL+F5 on PC).
Affected components
Update timeline
- investigating Aug 25, 2026, 04:09 PM UTC
We are investigating an issue that prevented some scheduled exports from completing last night & is preventing some manual exports from completing today. We apologize for the inconvenience and are working to resolve as quickly as possible. If you have any questions, please reach out to [email protected]
- monitoring Aug 25, 2026, 05:59 PM UTC
A fix has been implemented and we are monitoring the results. We apologize for the issue and are working to deliver failed exports as quickly as possible. Please perform a hard refresh in your web browser before trying manual exports again (command+shift+R on Mac, CTRL+F5 on PC).
- resolved Aug 25, 2026, 08:48 PM UTC
This incident has been resolved.
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