EverTrue incident
Signal Platform - Some Constituent Records Temporarily not loading DonorSearch Summary View
Minor Vendor's status page →
Resolved after 3 hours 1 minute, affecting Application, on October 20, 2026.
The issue has been identified and we are working on a fix now. Reach out to [email protected] if you have any questions.
Affected components
Application
Update timeline
- investigating Oct 20, 2026, 01:45 PM UTC
We are investigating an issue that is preventing some constituent records DonorSearch summary view to load. Please reach out to [email protected] if you have any questions.
- identified Oct 20, 2026, 03:44 PM UTC
The issue has been identified and we are working on a fix now. Reach out to [email protected] if you have any questions.
- resolved Oct 20, 2026, 04:46 PM UTC
This incident has been resolved.
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