Resolved after 9 hours 2 minutes, affecting Website and Customer Portal and 1 more, on December 27, 2024.
We are continuing to work on a fix for this issue.
Affected components
WebsiteCustomer PortalReseller PortaliOS AppAndroid App
Update timeline
- identified Dec 27, 2024, 08:32 PM UTC
We are currently experiencing a service accessibility issue due to a connectivity error between our origin server and networks. Our team is actively working to resolve the issue and restore normal service as soon as possible.
- identified Dec 27, 2024, 08:37 PM UTC
We are continuing to work on a fix for this issue.
- resolved Dec 28, 2024, 05:35 AM UTC
This incident has been resolved.
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