ESIMCARD Outage History

Started Oct 21, 2026, 04:25 PM UTC· resolved Oct 21, 2026, 04:51 PM UTC

1. investigating Oct 21, 2026, 04:25 PM UTC

   We are currently performing urgent maintenance on our systems. During this period, some services may be temporarily unavailable or experience intermittent disruptions. Our technical team is working to complete the maintenance as quickly as possible. We apologize for the inconvenience and appreciate your patience and understanding. We will provide further updates as more information becomes available.

2. investigating Oct 21, 2026, 04:27 PM UTC

   We are continuing to investigate this issue.

3. resolved Oct 21, 2026, 04:51 PM UTC

   This incident has been resolved.

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Started Jul 24, 2026, 10:06 AM UTC· resolved Jul 24, 2026, 04:24 PM UTC

1. investigating Jul 24, 2026, 10:06 AM UTC

   We are currently experiencing connectivity issues affecting users primarily across Europe, as well as in some other countries. This appears to be part of a broader network-level issue affecting multiple providers. Our technical team is actively investigating and working with our network partners to restore normal connectivity as quickly as possible. We apologize for the inconvenience and will provide further updates as more information becomes available.

2. resolved Jul 24, 2026, 04:24 PM UTC

   The connectivity issue was resolved approximately 1 hour ago, and services have been operating normally since then. Please review the service on your side. If you are still experiencing any connectivity problems, kindly contact our support team. Thank you for your patience and understanding.

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Started Jun 11, 2026, 10:39 AM UTC· resolved Jun 11, 2026, 05:14 PM UTC

1. identified Jun 11, 2026, 10:39 AM UTC

   We are currently experiencing a partial network outage affecting mobile connectivity services in the following countries and territories: South Africa, Bermuda, Canada, Tanzania, Senegal, Guernsey, Gibraltar, Jersey, Isle of Man, Azerbaijan, Madagascar, Algeria, Vatican City, United Kingdom, Sweden, Spain, Slovenia, Slovakia, San Marino, Romania, Portugal, Netherlands, Norway, Malta, Luxembourg, Lithuania, Liechtenstein, Latvia, Italy, Ireland, Iceland, Hungary, Greece, Germany, Finland, Estonia, Denmark, Czech Republic, Cyprus, Croatia, Bulgaria, Belgium, Austria, Comoros, and Monaco. Affected users may experience intermittent service disruptions, reduced connectivity, or difficulties accessing mobile data services. Our network partners are actively investigating the issue, and we are working to restore full service as quickly as possible. We apologize for the inconvenience and will provide further updates as more information becomes available.

2. monitoring Jun 11, 2026, 03:15 PM UTC

   A fix has been implemented we are monitoring the results.

3. resolved Jun 11, 2026, 05:14 PM UTC

   This incident has been resolved.

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Started Jun 08, 2026, 03:09 AM UTC· resolved Jun 08, 2026, 03:09 AM UTC

1. resolved Jun 08, 2026, 03:09 AM UTC

   We experienced a temporary service disruption that affected parts of our platform and may have resulted in intermittent errors for some users. Our team identified the issue, implemented a fix, and verified that all services are operating normally. Current Status All systems are fully operational. We apologize for any inconvenience and appreciate your patience while we worked to resolve the issue.

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Started Feb 08, 2025, 07:50 AM UTC· resolved Feb 14, 2025, 10:05 AM UTC

1. identified Feb 08, 2025, 07:50 AM UTC

   We are experiencing an issue with some package purchases in the following countries: 1. Kuwait 2. Oman 3. Qatar 4. Saudia Arabia Our team is working on a fix. We will provide updates shortly.

2. resolved Feb 14, 2025, 10:05 AM UTC

   This incident has been resolved.

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Started Dec 27, 2024, 08:32 PM UTC· resolved Dec 28, 2024, 05:35 AM UTC

1. identified Dec 27, 2024, 08:32 PM UTC

   We are currently experiencing a service accessibility issue due to a connectivity error between our origin server and networks. Our team is actively working to resolve the issue and restore normal service as soon as possible.

2. identified Dec 27, 2024, 08:37 PM UTC

   We are continuing to work on a fix for this issue.

3. resolved Dec 28, 2024, 05:35 AM UTC

   This incident has been resolved.

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