ESIMCARD incident

Package Purchase Outage for some countries

Resolved after 6 days 2 hours, affecting DATA eSim Purchase, on February 8, 2025.

identified Feb 08, 2025, 07:50 AM UTC

We are experiencing an issue with some package purchases in the following countries: 1. Kuwait 2. Oman 3. Qatar 4. Saudia Arabia Our team is working on a fix. We will provide updates shortly.

Started
Feb 08, 2025, 07:50 AM UTC
Resolved
Feb 14, 2025, 10:05 AM UTC
Duration
6d 2h
Detected by Pingoru
Feb 08, 2025, 07:50 AM UTC

Affected components

DATA eSim Purchase

Update timeline

  1. identified Feb 08, 2025, 07:50 AM UTC

    We are experiencing an issue with some package purchases in the following countries: 1. Kuwait 2. Oman 3. Qatar 4. Saudia Arabia Our team is working on a fix. We will provide updates shortly.

  2. resolved Feb 14, 2025, 10:05 AM UTC

    This incident has been resolved.

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