Resolved after 2 hours 15 minutes, affecting Digital Experience Cloud Service - Management Portal, on October 16, 2025.
We are continuing to monitor for any further issues.
Affected components
Digital Experience Cloud Service - Management Portal
Update timeline
- investigating Oct 16, 2025, 11:11 AM UTC
We are currently investigating issue with Cloud license portal. It can result in CMS backend license check may fail and longer DXP provisioning.
- identified Oct 16, 2025, 11:23 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 16, 2025, 11:35 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Oct 16, 2025, 11:59 AM UTC
We are continuing to monitor for any further issues.
- resolved Oct 16, 2025, 01:26 PM UTC
This incident has been resolved.
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