Resolved after 2 hours 36 minutes, affecting Content Recommendations API, on October 27, 2025.
A fix has been implemented by our upstream platform vendor, and we are monitoring the results.
Affected components
Content Recommendations API
Update timeline
- investigating Oct 27, 2025, 02:46 PM UTC
We are investigating an issue affecting the Content Recommendations service for a subset of customers in the EMEA region, which may cause increased latency in rendering some content, such as serving images. Teams are working to identify a fix as soon as possible.
- monitoring Oct 27, 2025, 04:02 PM UTC
A fix has been implemented by our upstream platform vendor, and we are monitoring the results.
- resolved Oct 27, 2025, 05:22 PM UTC
Performance has remained steady and healthy. This incident has been resolved.
Your product runs on more than Episerver
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services