Episerver incident
Search & Navigation - Intermittent disturbance for a subset of US East INTE, PREP environments
Resolved after 6 hours 48 minutes, affecting US East, on December 3, 2025.
Impacted cluster has returned to a green state, and we continue to monitor for further faults.
Affected components
Update timeline
- investigating Dec 03, 2025, 03:15 PM UTC
We are having intermittent disturbance for a subset of customers INTE, PREP environments. Customers may experience increases in latency, failed requests or index operations not working. We continue with close monitoring and managing mitigating actions.
- investigating Dec 03, 2025, 05:30 PM UTC
Investigation ongoing. Intermittent disturbance for some customers may still be realized in the INTE and PREP environments until fully resolved.
- monitoring Dec 03, 2025, 08:16 PM UTC
Impacted cluster has returned to a green state, and we continue to monitor for further faults.
- resolved Dec 03, 2025, 10:03 PM UTC
This incident has been resolved.
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