Episerver incident

Search & Navigation Incident - North Europe region

Resolved after 1 day 6 hours, affecting North Europe, on December 11, 2025.

monitoring Dec 11, 2025, 06:48 AM UTC

A fix has been implemented and we are closely monitoring the results.

Started
Dec 11, 2025, 06:29 AM UTC
Resolved
Dec 12, 2025, 01:16 PM UTC
Duration
1d 6h
Detected by Pingoru
Dec 11, 2025, 06:29 AM UTC

Affected components

North Europe

Update timeline

  1. investigating Dec 11, 2025, 06:29 AM UTC

    We are currently investigating an event that is impacting the availability on the Search & Navigation (FIND) service in North Europe region. A subset of clients will be experiencing high latency or 5xx-errors. We will post additional updates hourly or when we have information available. Thank you for your patience.

  2. identified Dec 11, 2025, 06:39 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 11, 2025, 06:48 AM UTC

    A fix has been implemented and we are closely monitoring the results.

  4. resolved Dec 12, 2025, 01:16 PM UTC

    This issue have been resolved.

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