Episerver incident
Optimizely Data Platform - Degraded data processing in EMEA region
Resolved after 17 hours 11 minutes, affecting ODP Application and Data Ingestion and Processing and 1 more, on December 16, 2025.
We are continuing to monitor the health of the service
Affected components
Update timeline
- investigating Dec 16, 2025, 11:20 AM UTC
We are observing data processing lag in the EU region.
- identified Dec 16, 2025, 11:27 AM UTC
One of your vendors is experiencing issues with data ingestion and querying. The vendor is working on resolving the problem.
- monitoring Dec 16, 2025, 02:38 PM UTC
Our vendor has implemented a solution to address the problem, and we are seeing significant improvements as they work through the resolution steps. We will continue to monitor the system closely.
- monitoring Dec 16, 2025, 10:01 PM UTC
We are continuing to monitor the health of the service
- resolved Dec 16, 2025, 10:11 PM UTC
This incident has been resolved.
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