Episerver incident
Search and Navigation US West - Unstable service performance
Resolved after 3 hours 14 minutes, affecting US West, on March 4, 2026.
Resolved. No further impacts have been observed, and all systems remain nominal.
Affected components
Update timeline
- identified Mar 04, 2026, 02:04 PM UTC
We are currently investigating an event that is impacting the availability on the Search & Navigation (FIND) service in the US West region. A subset of clients will be experiencing high latency or 5xx-errors and failed requests. We will post additional updates hourly or when we have information available. Thank you for your patience.
- monitoring Mar 04, 2026, 02:32 PM UTC
The issue have been fixed. We identified it was a minor subset of customers impacted. We continue to monitor the service.
- resolved Mar 04, 2026, 05:19 PM UTC
Resolved. No further impacts have been observed, and all systems remain nominal.
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