Episerver incident

Optimizely Data Platform - APIs - APAC Region

Resolved after 12 hours 48 minutes, affecting ODP Application and Data Ingestion and Processing, on March 30, 2026.

monitoring Mar 30, 2026, 04:55 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Mar 30, 2026, 09:00 AM UTC
Resolved
Mar 30, 2026, 09:48 PM UTC
Duration
12h 48m
Detected by Pingoru
Mar 30, 2026, 09:00 AM UTC

Affected components

ODP ApplicationData Ingestion and Processing

Update timeline

  1. investigating Mar 30, 2026, 12:03 PM UTC

    We are investigating the problem with using GraphQL and the Segment API in the AU region.

  2. monitoring Mar 30, 2026, 04:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 30, 2026, 09:48 PM UTC

    This incident has been resolved.

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