Episerver incident

CMP: Assets are missing from DAM post upload

Resolved after 4 hours 8 minutes, affecting Library, on August 24, 2026.

monitoring Aug 24, 2026, 08:20 AM UTC

A fix has been implemented and we're currently monitoring the results.

Started
Aug 24, 2026, 06:53 AM UTC
Resolved
Aug 24, 2026, 11:01 AM UTC
Duration
4h 8m
Detected by Pingoru
Aug 24, 2026, 06:53 AM UTC

Affected components

Library

Update timeline

  1. investigating Aug 24, 2026, 06:53 AM UTC

    We are investigating reports of assets not appearing in the DAM following a successful upload in CMP. Our Engineering team is actively working to determine the cause and scope of impact. Uploaded assets are not believed to be lost — we will confirm this as the investigation progresses. We're trying our utmost to share another update as soon as possible.

  2. monitoring Aug 24, 2026, 08:20 AM UTC

    A fix has been implemented and we're currently monitoring the results.

  3. resolved Aug 24, 2026, 11:01 AM UTC

    The incident has been resolved.

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