Episerver incident
Performance degration for image delivering, tracking and online version
Resolved after 1 hour 24 minutes, affecting Tracking and Online versions of mailings and 1 more, on August 6, 2026.
Systems are running stable with the mitigation removed. The incident has been resolved.
Affected components
Update timeline
- investigating Aug 06, 2026, 03:04 PM UTC
We are currently investigating an issue with degraded performance for image delivery, processing of tracking requests and delivery of online version.
- identified Aug 06, 2026, 03:09 PM UTC
We have put a mitigation at place, so the mentioned services should be fully available again. The problem started around 16:38 CEST. Mitigation was activated at 17:00 CEST. We are continuing to our investigation.
- monitoring Aug 06, 2026, 03:51 PM UTC
The performance problems didn't show up again. The mitigation is no longer needed and will be removed. We are still monitoring.
- resolved Aug 06, 2026, 04:28 PM UTC
Systems are running stable with the mitigation removed. The incident has been resolved.
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