Resolved after 13 hours 33 minutes, affecting Optimizely Analytics (Netspring), on August 3, 2026.
The issue affecting the Netspring service has been resolved, and service has been restored to normal operation.
Affected components
Update timeline
- investigating Aug 03, 2026, 02:30 AM UTC
We are currently investigating an issue affecting our Netspring service (Netspring customers only). We will continue to provide timely updates as they become available.
- investigating Aug 03, 2026, 01:46 PM UTC
We are continuing to investigate the issue. Thank you for your patience!
- identified Aug 03, 2026, 02:11 PM UTC
We have identified the underlying cause of the issue affecting the Netspring service and are actively working toward resolution. We will continue to provide timely updates on our progress as they become available.
- resolved Aug 03, 2026, 04:04 PM UTC
The issue affecting the Netspring service has been resolved, and service has been restored to normal operation.
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