Resolved after 3 hours 15 minutes, affecting Optimizely Identity, on July 23, 2026.
The disruption with our identify provider has been resolved. Thank you for your patience with this issue.
Affected components
Update timeline
- investigating Jul 23, 2026, 03:26 PM UTC
We're aware of an issue affecting access to some products, caused by a disruption with our identity provider (Okta). We're engaged with Okta support and working to restore service. Updates to follow as soon as possible.
- identified Jul 23, 2026, 05:51 PM UTC
We have identified an issue stemming from a disruption with our identity provider. We are seeing some improvement as we work to mitigate the problem and we continue to work with them on a full resolution.
- resolved Jul 23, 2026, 06:41 PM UTC
The disruption with our identify provider has been resolved. Thank you for your patience with this issue.
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