Episerver incident

ODP EU region - Data Ingest service is partially degraded

Resolved after 4 hours 53 minutes, affecting Data Ingestion and Processing, on June 30, 2026.

identified Jun 30, 2026, 04:08 PM UTC

We have identified the issue, and put some changes in place to mitigate it - currently, ingest lag is minimal but still present.

Started
Jun 30, 2026, 01:05 PM UTC
Resolved
Jun 30, 2026, 05:58 PM UTC
Duration
4h 53m
Detected by Pingoru
Jun 30, 2026, 01:05 PM UTC

Affected components

Data Ingestion and Processing

Update timeline

  1. investigating Jun 30, 2026, 01:05 PM UTC

    For a small subset of EU ODP accounts, we are observing an ingest lag. We are investigating this and aiming to reduce said lag back to zero.

  2. identified Jun 30, 2026, 04:08 PM UTC

    We have identified the issue, and put some changes in place to mitigate it - currently, ingest lag is minimal but still present.

  3. resolved Jun 30, 2026, 05:58 PM UTC

    This incident has been resolved.

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