Resolved after 1 day, affecting Data Ingestion and Processing and Campaigns, on June 29, 2026.
We have identified and resolved the issue. Data processing has returned to normal, and queued data is being processed. Continuous campaign execution and other time-sensitive operations have resumed normal operation. Our team is actively monitoring the system to confirm full stability.
Affected components
Update timeline
- investigating Jun 29, 2026, 01:16 PM UTC
We are currently investigating delays in data processing affecting customers in the North America (NA) region. As a result, some data may take longer than usual to be reflected in the platform, and time-sensitive operations such as continuous campaign execution may be delayed. Our engineering team is actively investigating the issue. We apologize for any inconvenience.
- monitoring Jun 29, 2026, 02:55 PM UTC
We have identified and resolved the issue. Data processing has returned to normal, and queued data is being processed. Continuous campaign execution and other time-sensitive operations have resumed normal operation. Our team is actively monitoring the system to confirm full stability.
- resolved Jun 30, 2026, 12:35 PM UTC
This incident has been resolved.
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