Episerver incident
DXP Management Portal & Configured Commerce - Site Management Degradation in PaaS Portal & Mission Control
Resolved after 49 minutes, affecting Digital Experience Cloud Service - Management Portal and Configured Commerce – APAC Region and 1 more, on June 12, 2026.
System performance should be restored but we will continue to monitor closely.
Affected components
Update timeline
- investigating Jun 12, 2026, 02:50 PM UTC
We are aware of an ongoing incident with one of our third party vendors that could cause site management-related API calls to fail and/or errors to be displayed. CDN cached traffic and security features are not impacted. We will continue to monitor the situation along with our vendor and will continue to post updates here as they become available.
- identified Jun 12, 2026, 03:03 PM UTC
Our vendor has confirmed the issue has been identified and a fix is being implemented.
- monitoring Jun 12, 2026, 03:09 PM UTC
Our vendor has confirmed that a fix has been implemented and they are monitoring the results. We will continue to monitor the situation closely.
- monitoring Jun 12, 2026, 03:24 PM UTC
System performance should be restored but we will continue to monitor closely.
- resolved Jun 12, 2026, 03:40 PM UTC
Our vendor has confirmed this issue has been resolved
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