Episerver incident
Optimizely Graph - USEA production clusters experiencing intermittent availability issues
Resolved after 2 hours 52 minutes, affecting Optimizely Graph - NA Region, on September 23, 2026.
We have identified the root cause and applied a mitigation. The service has returned to normal operation and we are actively monitoring to confirm stability.
Affected components
Update timeline
- investigating Sep 23, 2026, 02:21 PM UTC
We are experiencing intermittent availability issue for the Optimizely Graph service impacting one of the USEA production clusters. Our team is working on mitigating actions.
- monitoring Sep 23, 2026, 02:46 PM UTC
We have identified the root cause and applied a mitigation. The service has returned to normal operation and we are actively monitoring to confirm stability.
- resolved Sep 23, 2026, 05:13 PM UTC
The service has remained stable. The issue is now considered resolved.
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