Episerver incident

Delay of E-Mails Submitted via SMTP API

Resolved after 23 minutes, affecting Campaign E-Mail Submission via SMTP, on September 16, 2026.

identified Sep 16, 2026, 08:33 AM UTC

Starting around 10:00 CEST processing of emails submitted via our SMTP API is delayed. We already identified the underlying problem and are in the process of fixing the issue.

Other major vendors with incidents that started within 30 minutes of this one

Started
Sep 16, 2026, 08:33 AM UTC
Resolved
Sep 16, 2026, 08:56 AM UTC
Duration
23m
Detected by Pingoru
Sep 16, 2026, 08:33 AM UTC

Affected components

Campaign E-Mail Submission via SMTP

Update timeline

  1. identified Sep 16, 2026, 08:33 AM UTC

    Starting around 10:00 CEST processing of emails submitted via our SMTP API is delayed. We already identified the underlying problem and are in the process of fixing the issue.

  2. resolved Sep 16, 2026, 08:56 AM UTC

    The issue has been fixed and all delayed emails have been processed.

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