Resolved after 14 minutes, affecting Entri Sell (Ionos) and Entri Sell (Squarespace) and 1 more, on August 7, 2026.
Incident resolved
Affected components
Entri Sell (Ionos)Entri Sell (Squarespace)Entri Sell (Asynchronous DNS setup)
Update timeline
- identified Aug 07, 2026, 11:29 PM UTC
A JWT Authentication error is impacting Entri Sell for certain customers.
- identified Aug 07, 2026, 11:42 PM UTC
Limited impact, contained to specific applications
- resolved Aug 07, 2026, 11:43 PM UTC
Incident resolved
- resolved Aug 07, 2026, 11:43 PM UTC
Incident resolved
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