Entri incident

Delays issuing new SSL certificates

Resolved after 1 hour 30 minutes, affecting Entri Power (Power API) and Entri Secure (Secure API), on September 11, 2026.

resolved Sep 11, 2026, 03:29 AM UTC

"Let's Encrypt has resolved the underlying issue and validations are succeeding. New certificate provisioning for Entri Power and Entri Secure is operating normally. Existing domains were not affected at any point. "

Started
Sep 11, 2026, 01:58 AM UTC
Resolved
Sep 11, 2026, 03:29 AM UTC
Duration
1h 30m
Detected by Pingoru
Sep 11, 2026, 01:58 AM UTC

Affected components

Entri Power (Power API)Entri Secure (Secure API)

Update timeline

  1. investigating Sep 11, 2026, 01:58 AM UTC

    Our certificate provider, Let's Encrypt, is investigating elevated Domain Control Validation failure rates. This can delay or prevent new SSL certificates from being issued for Entri Power and Entri Secure. Domains with certificates already in place are not affected and continue to serve traffic normally. We are tracking the upstream status closely and will post an update as soon as we know more.

  2. resolved Sep 11, 2026, 03:29 AM UTC

    "Let's Encrypt has resolved the underlying issue and validations are succeeding. New certificate provisioning for Entri Power and Entri Secure is operating normally. Existing domains were not affected at any point. "

  3. resolved Sep 11, 2026, 03:29 AM UTC

    "Let's Encrypt has resolved the underlying issue and validations are succeeding. New certificate provisioning for Entri Power and Entri Secure is operating normally. Existing domains were not affected at any point. "

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