EMQ Technologies incident

Availability Zone Disruption in GCP europe-west2-b

Resolved after 6 hours 24 minutes, affecting EMQX DedicatedFlex, on October 20, 2026.

resolved Oct 20, 2026, 01:15 PM UTC

Google Cloud services in europe-west2-b have recovered, and we have confirmed that affected EMQX DedicatedFlex services are operating normally. Deployment creation and existing workloads have returned to normal operation. We will continue monitoring for any residual issues.

Started
Oct 20, 2026, 06:51 AM UTC
Resolved
Oct 20, 2026, 01:15 PM UTC
Duration
6h 24m
Detected by Pingoru
Oct 20, 2026, 06:51 AM UTC

Affected components

EMQX DedicatedFlex

Update timeline

  1. investigating Oct 20, 2026, 06:51 AM UTC

    We have observed an availability zone disruption in GCP europe-west2-b and are investigating the impact. New deployment creation in the affected zone may fail. Existing affected deployments will fail over to other availability zones. We will continue to monitor the situation.

  2. identified Oct 20, 2026, 09:14 AM UTC

    Google Cloud has confirmed an ongoing service disruption in the europe-west2 region, involving elevated errors and intermittent network failures. The issue is affecting availability in europe-west2-b. New deployment creation in the affected zone may fail, while existing affected deployments will fail over to other availability zones. Google Cloud is actively investigating the issue. We are continuing to monitor our services and will provide further updates as more information becomes available.

  3. resolved Oct 20, 2026, 01:15 PM UTC

    Google Cloud services in europe-west2-b have recovered, and we have confirmed that affected EMQX DedicatedFlex services are operating normally. Deployment creation and existing workloads have returned to normal operation. We will continue monitoring for any residual issues.

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