Is EMQ Technologies down?

We have detected network connectivity issues in the GCP us-central1 region, which may affect some EMQX Cloud services in this region. We are actively investigating the issue and monitoring the status of affected services. Further updates will be provided as more information becomes available.

The network connectivity issue affecting access to EMQX Cloud services in the GCP us-central1 region has been resolved. During the incident, connections to us-central1 from other cloud providers or geographic regions may have experienced network timeouts and packet loss. Connections within the same cloud provider and region were not affected. Service connectivity has returned to normal, and we will continue to monitor the environment to ensure stability.

We have detected AWS network issues in the us-west-2 (US West - Oregon) region, which may cause client disconnections or frequent reconnects for some services in this region. We are actively monitoring the network status and recommend that affected services check client connectivity and reconnection behavior.

AWS has completed mitigation work for the network connectivity issue affecting multiple services in the us-west-2 (US West - Oregon) region. Service connectivity is continuing to recover, with error rates and connection timeouts decreasing as network routes are restored. The issue has not yet been fully resolved. We will continue monitoring AWS recovery progress and affected EMQX Cloud services.

We are continuing to work on a fix for this issue.

AWS has confirmed that the network connectivity issue affecting multiple services in the us-west-2 (US West - Oregon) region has been fully resolved. All network routes have been restored, and AWS services are operating normally. We will continue monitoring the region and the status of affected EMQX Cloud services to ensure continued stability.

AWS has confirmed that the network connectivity issue affecting multiple services in the us-west-2 (US West - Oregon) region has been fully resolved. All network routes have been restored, and AWS services are operating normally. Our monitoring also indicates that affected EMQX Cloud services have remained stable.

We have identified an external network issue affecting some deployments hosted in Google Cloud Mumbai (asia-south1). Starting at approximately 06:30 UTC on June 19, 2026, we observed intermittent network instability impacting multiple deployments in the region. Customers may experience increased latency, packet loss, or temporary connectivity disruptions. The issue appears consistent with an ongoing Google Cloud networking incident affecting traffic originating from Mumbai and surrounding areas. We are actively monitoring the situation and will provide updates as more information becomes available. Reference: https://status.cloud.google.com/incidents/5fGQt4VbkDnr3Yp8PXPr

The issue has been identified and a fix is being implemented.

We are continuing to work on a fix for this issue.

We continue to monitor an external network issue affecting connectivity to some deployments hosted in Google Cloud Mumbai (asia-south1). Based on current observations, the impact primarily affects cross-region traffic to Mumbai. Customers connecting from other regions, including Singapore, may experience increased latency or intermittent connectivity issues. Traffic originating within India appears to be operating normally. The issue is consistent with an ongoing Google Cloud networking incident. EMQX Cloud services remain operational, and we are closely monitoring the situation while awaiting further updates from Google Cloud.

Google Cloud has resolved the underlying network issue affecting connectivity to deployments hosted in Mumbai (asia-south1). We have continued monitoring our services following Google's recovery announcement and have observed normal network performance with no further impact. This incident is now considered resolved. Reference: https://status.cloud.google.com/incidents/5fGQt4VbkDnr3Yp8PXPr