Resolved after 30 minutes, affecting eloomi People web application, on December 9, 2024.
We experienced high number of database connections on the databases ebetween 16:13-16:53 CEST. Maximum number of connections was increased to stabilize the environment. Service disruption may have been experienced by all eloomi People customers for brief period of time.
Affected components
Update timeline
- investigating Dec 09, 2024, 03:50 PM UTC
Some of our customer environments may be inaccessible, this is related to database outage. The team is working on this and will update as soon as possible.
- monitoring Dec 09, 2024, 04:07 PM UTC
A fix has been implemented and we are monitoring the resullts.
- monitoring Dec 09, 2024, 04:20 PM UTC
We are continuing to monitor for any further issues.
- resolved Dec 09, 2024, 04:21 PM UTC
We experienced high number of database connections on the databases ebetween 16:13-16:53 CEST. Maximum number of connections was increased to stabilize the environment. Service disruption may have been experienced by all eloomi People customers for brief period of time.
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