eloomi incident

Degraded Performance on US Platforms

Resolved on October 6, 2026, affecting eloomi Infinite web application.

resolved Oct 07, 2026, 07:42 AM UTC

We experienced a temporary service disruption affecting our US platforms. Our team took action to restore the affected services, and the platforms are now operating as expected. We are continuing to investigate the cause and are taking additional precautionary measures to help maintain service stability. We apologise for the disruption and any inconvenience this may have caused.

Started
Oct 06, 2026, 05:15 PM UTC
Resolved
Oct 06, 2026, 05:15 PM UTC
Duration
–
Detected by Pingoru
Oct 06, 2026, 05:15 PM UTC

Affected components

eloomi Infinite web application

Update timeline

  1. resolved Oct 07, 2026, 07:42 AM UTC

    We experienced a temporary service disruption affecting our US platforms. Our team took action to restore the affected services, and the platforms are now operating as expected. We are continuing to investigate the cause and are taking additional precautionary measures to help maintain service stability. We apologise for the disruption and any inconvenience this may have caused.

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