eloomi incident

Incident Update - Latency Resolved

Resolved after 30 minutes, on September 10, 2025.

resolved Sep 11, 2025, 09:47 AM UTC

Between 22:05 and 22:30 CEST on September 10th, some users experienced latency on the eloomi platform due to database performance issues. The issue has been resolved by scaling and optimizing the database, and the platform is now operating normally. We will continue monitoring closely to ensure stability.

Started
Sep 10, 2025, 08:00 PM UTC
Resolved
Sep 10, 2025, 08:30 PM UTC
Duration
30m
Detected by Pingoru
Sep 10, 2025, 08:00 PM UTC

Update timeline

  1. resolved Sep 11, 2025, 09:47 AM UTC

    Between 22:05 and 22:30 CEST on September 10th, some users experienced latency on the eloomi platform due to database performance issues. The issue has been resolved by scaling and optimizing the database, and the platform is now operating normally. We will continue monitoring closely to ensure stability.

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