EGYM incident

Incident with Branded Member App

Resolved after 2 hours 6 minutes, on May 13, 2025.

monitoring May 13, 2025, 07:33 PM UTC

We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

Started
May 13, 2025, 06:47 PM UTC
Resolved
May 13, 2025, 08:54 PM UTC
Duration
2h 6m
Detected by Pingoru
May 13, 2025, 06:47 PM UTC

Update timeline

  1. investigating May 13, 2025, 06:47 PM UTC

    We have acknowledged an incident. We are investigating this currently. There is no need to notify us of this incident, we will inform you once the incident is resolved.

  2. investigating May 13, 2025, 07:14 PM UTC

    We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

  3. monitoring May 13, 2025, 07:33 PM UTC

    We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

  4. resolved May 13, 2025, 08:54 PM UTC

    We think the impact from the issue is over.

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