Resolved after 51 minutes, on June 12, 2025.
The incident is now resolved. We have deployed a fix for the problem and the systems are now stable and under monitoring. Please bookmark support.egym.com and visit the site for answers to frequently asked questions concerning your EGYM eco-system and an overview of contact options.
Update timeline
- identified Jun 12, 2025, 06:30 PM UTC
We have acknowledged an incident. We are investigating this currently. There is no need to notify us of this incident, we will inform you once the incident is resolved.
- monitoring Jun 12, 2025, 07:00 PM UTC
All services have recovered, and we are currently monitoring the situation.
- resolved Jun 12, 2025, 07:22 PM UTC
The incident is now resolved. We have deployed a fix for the problem and the systems are now stable and under monitoring. Please bookmark support.egym.com and visit the site for answers to frequently asked questions concerning your EGYM eco-system and an overview of contact options.
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