Resolved after 1 hour 35 minutes, on March 3, 2026.
The incident is now resolved. We have deployed a fix for the problem and the systems are now stable and under monitoring. Please bookmark support.egym.com and visit the site for answers to frequently asked questions concerning your EGYM eco-system and an overview of contact options.
Update timeline
- investigating Mar 03, 2026, 06:31 PM UTC
User signup request may experience some degradation. We are currently investigating the root cause. We will provide an update in 30 mins.
- identified Mar 03, 2026, 07:02 PM UTC
The root cause has been identified and we are currently working on a remediation. We will provide an update in 30 mins.
- investigating Mar 03, 2026, 07:25 PM UTC
A fix has now been applied and we are now monitoring it. We will provide an update in 30 mins.
- resolved Mar 03, 2026, 08:07 PM UTC
The incident is now resolved. We have deployed a fix for the problem and the systems are now stable and under monitoring. Please bookmark support.egym.com and visit the site for answers to frequently asked questions concerning your EGYM eco-system and an overview of contact options.
Your product runs on more than EGYM
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services