Egnyte incident

Intermittent issues in Web UI Egnyte Secure & Govern (European region)

Resolved after 1 hour 10 minutes, affecting Web UI, on April 14, 2026.

resolved Apr 14, 2026, 11:40 PM UTC

Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

Started
Apr 14, 2026, 10:29 PM UTC
Resolved
Apr 14, 2026, 11:40 PM UTC
Duration
1h 10m
Detected by Pingoru
Apr 14, 2026, 10:29 PM UTC

Affected components

Web UI

Update timeline

  1. investigating Apr 14, 2026, 10:29 PM UTC

    We are currently investigating issues with our Secure & Govern Web UI service in the European region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

  2. identified Apr 14, 2026, 11:04 PM UTC

    Our team has identified the issue, and we're actively working on a fix. We will provide an update within the next 60 minutes.

  3. monitoring Apr 14, 2026, 11:34 PM UTC

    We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

  4. resolved Apr 14, 2026, 11:40 PM UTC

    Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

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