Egnyte incident

Intermittent Sync issues

Resolved after 1 hour 12 minutes, affecting Sync, on October 6, 2026.

monitoring Oct 06, 2026, 07:18 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 06, 2026, 06:25 PM UTC
Resolved
Oct 06, 2026, 07:38 PM UTC
Duration
1h 12m
Detected by Pingoru
Oct 06, 2026, 06:25 PM UTC

Affected components

Sync

Update timeline

  1. identified Oct 06, 2026, 06:25 PM UTC

    We are currently investigating synchronisation issues. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

  2. monitoring Oct 06, 2026, 07:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 06, 2026, 07:38 PM UTC

    This incident has been resolved.

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