Egnyte incident

Intermittent issues in WebUI (US-East region)

Resolved after 1 hour 12 minutes, affecting Web UI, on June 16, 2026.

resolved Jun 16, 2026, 02:50 PM UTC

Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

Started
Jun 16, 2026, 01:38 PM UTC
Resolved
Jun 16, 2026, 02:50 PM UTC
Duration
1h 12m
Detected by Pingoru
Jun 16, 2026, 01:38 PM UTC

Affected components

Web UI

Update timeline

  1. investigating Jun 16, 2026, 01:38 PM UTC

    We are currently investigating issues with our WebUI service in the US-East region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

  2. investigating Jun 16, 2026, 02:07 PM UTC

    Our team is continuing to investigate the issue and gather information. We are suspecting a degradation caused by an automatic failover in one of the services. We will provide an update on the situation within the next 30 minutes.

  3. monitoring Jun 16, 2026, 02:35 PM UTC

    We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

  4. resolved Jun 16, 2026, 02:50 PM UTC

    Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

Your product runs on more than Egnyte

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →