Egnyte incident

Login issues in US-West region

Resolved after 26 minutes, affecting Login, on June 9, 2026.

resolved Jun 09, 2026, 12:26 PM UTC

Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

Started
Jun 09, 2026, 11:59 AM UTC
Resolved
Jun 09, 2026, 12:26 PM UTC
Duration
26m
Detected by Pingoru
Jun 09, 2026, 11:59 AM UTC

Affected components

Login

Update timeline

  1. investigating Jun 09, 2026, 11:59 AM UTC

    We are currently investigating login issues in the US-West region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

  2. monitoring Jun 09, 2026, 12:20 PM UTC

    We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

  3. resolved Jun 09, 2026, 12:26 PM UTC

    Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

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