Egnyte incident
Intermittent issues with Microsoft Co-edit in multiple regions
Resolved after 1 day 10 hours, affecting Public APIs and Integrations, on June 13, 2025.
Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.
Affected components
Update timeline
- investigating Jun 13, 2025, 07:04 PM UTC
We are currently investigating issues with Microsoft Co-Edit integration in the European and US regions. Our team is actively working on a resolution, and we will provide an update in the next 60 minutes. We apologise for any disruption this may cause and appreciate your patience as we work to restore normal service.
- investigating Jun 13, 2025, 08:07 PM UTC
Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 60 minutes.
- investigating Jun 13, 2025, 10:44 PM UTC
Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 60 minutes.
- investigating Jun 13, 2025, 11:55 PM UTC
Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 60 minutes.
- investigating Jun 14, 2025, 01:34 AM UTC
Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 120 minutes.
- investigating Jun 14, 2025, 03:32 AM UTC
Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 120 minutes.
- investigating Jun 14, 2025, 05:31 AM UTC
Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 120 minutes.
- investigating Jun 14, 2025, 07:53 AM UTC
Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 120 minutes.
- investigating Jun 14, 2025, 09:48 AM UTC
Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 120 minutes.
- investigating Jun 14, 2025, 12:28 PM UTC
Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 120 minutes.
- investigating Jun 14, 2025, 02:45 PM UTC
Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 120 minutes.
- investigating Jun 14, 2025, 05:44 PM UTC
Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 4 hours.
- investigating Jun 14, 2025, 11:30 PM UTC
Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 4 hours.
- investigating Jun 15, 2025, 04:05 AM UTC
Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 4 hours.
- resolved Jun 15, 2025, 05:07 AM UTC
Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.
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