Egnyte incident
Intermittent issues in Egnyte Secure & Govern (US and European region)
Resolved after 58 minutes, affecting Web UI, on September 4, 2025.
Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.
Affected components
Update timeline
- investigating Sep 04, 2025, 03:58 PM UTC
We are currently investigating issues with our Secure & Govern service in the US and European region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
- identified Sep 04, 2025, 04:19 PM UTC
Our team has identified the issue and we're actively working on a fix. We will provide an update within the next 30 minutes.
- monitoring Sep 04, 2025, 04:51 PM UTC
We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.
- resolved Sep 04, 2025, 04:57 PM UTC
Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.
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