eazyBI incident

We are experiencing data import issues from Time to SLA app.

Resolved after 2 days 22 hours, affecting Web App, on February 6, 2026.

postmortem Feb 09, 2026, 08:44 AM UTC

A third-party REST API problem

Started
Feb 06, 2026, 09:43 AM UTC
Resolved
Feb 09, 2026, 07:58 AM UTC
Duration
2d 22h
Detected by Pingoru
Feb 06, 2026, 09:43 AM UTC

Affected components

Web App

Update timeline

  1. investigating Feb 06, 2026, 09:43 AM UTC

    We are currently investigating this issue.

  2. monitoring Feb 09, 2026, 07:54 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 09, 2026, 07:58 AM UTC

    This incident has been resolved.

  4. postmortem Feb 09, 2026, 08:44 AM UTC

    A third-party REST API problem

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