eazyBI incident
On some sites the Assets object schema and the Assets custom fields import returns an error.
Major Vendor's status page →
Resolved after 11 hours 31 minutes, affecting Web App, on April 23, 2026.
The problem occurred due to a change in the REST API on the Atlassian side. Was fixed by Atlassian.
Affected components
Web App
Update timeline
- investigating Apr 23, 2026, 08:25 PM UTC
We are currently investigating this issue.
- identified Apr 24, 2026, 05:41 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 24, 2026, 06:55 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Apr 24, 2026, 07:02 AM UTC
We are continuing to monitor for any further issues.
- resolved Apr 24, 2026, 07:56 AM UTC
This incident has been resolved.
- postmortem Apr 24, 2026, 07:57 AM UTC
The problem occurred due to a change in the REST API on the Atlassian side. Was fixed by Atlassian.
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