eazyBI incident

New Jira data sources cannot be created in some eazyBI accounts

Resolved after 6 hours 8 minutes, affecting Web App, on February 14, 2025.

postmortem Apr 17, 2025, 08:03 AM UTC

A new bug from the last deployment

Started
Feb 14, 2025, 07:24 AM UTC
Resolved
Feb 14, 2025, 01:32 PM UTC
Duration
6h 8m
Detected by Pingoru
Feb 14, 2025, 07:24 AM UTC

Affected components

Web App

Update timeline

  1. investigating Feb 14, 2025, 07:24 AM UTC

    We are currently investigating this issue.

  2. monitoring Feb 14, 2025, 10:36 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 14, 2025, 01:32 PM UTC

    This incident has been resolved.

  4. postmortem Apr 17, 2025, 08:03 AM UTC

    A new bug from the last deployment

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