Resolved after 9 hours 9 minutes, affecting Web App, on February 20, 2025.
A problem with JSM Assets REST API.
Affected components
Web App
Update timeline
- investigating Feb 20, 2025, 06:45 AM UTC
We are currently investigating the issue with Atlassian.
- identified Feb 20, 2025, 08:51 AM UTC
The incident is related to the problem with the functioning of the JSM Assets requests. We are currently investigating the issue with Atlassian: https://jira-service-management.status.atlassian.com/
- monitoring Feb 20, 2025, 02:09 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 20, 2025, 03:54 PM UTC
This incident has been resolved.
- postmortem Apr 17, 2025, 08:06 AM UTC
A problem with JSM Assets REST API.
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