eazyBI incident
On some sites, the Assets object schema and the Assets custom fields import give an error. The data import from other apps might also be affected.
Minor Vendor's status page →
Resolved after 22 hours 49 minutes, affecting Web App, on August 4, 2025.
Changes in the Atlassian REST API made it impossible to detect whether the site has Assets and other apps.
Affected components
Web App
Update timeline
- investigating Aug 04, 2025, 07:42 AM UTC
We are looking for a solution with Atlassian.
- identified Aug 04, 2025, 02:03 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 04, 2025, 02:06 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 05, 2025, 06:32 AM UTC
This incident has been resolved.
- postmortem Oct 06, 2025, 02:25 PM UTC
Changes in the Atlassian REST API made it impossible to detect whether the site has Assets and other apps.
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