Resolved after 18 hours 30 minutes, affecting Web App, on August 7, 2025.
Jira REST API returned incorrect data. Fixed by Atlassian.
Affected components
Web App
Update timeline
- identified Aug 07, 2025, 12:16 PM UTC
The error happens because the Jira REST API returns incorrect information. We are working with Atlassian on this problem.
- monitoring Aug 07, 2025, 02:58 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 08, 2025, 06:47 AM UTC
This incident has been resolved.
- postmortem Oct 06, 2025, 02:29 PM UTC
Jira REST API returned incorrect data. Fixed by Atlassian.
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