eazyBI incident

SSL certificate issue

Resolved after 19 minutes, affecting Web App and Docs, on September 15, 2025.

postmortem Oct 06, 2025, 02:31 PM UTC

SSL certificate expiration follow-up was dysfunctional.

Started
Sep 15, 2025, 04:57 AM UTC
Resolved
Sep 15, 2025, 05:16 AM UTC
Duration
19m
Detected by Pingoru
Sep 15, 2025, 04:57 AM UTC

Affected components

Web AppDocs

Update timeline

  1. identified Sep 15, 2025, 04:57 AM UTC

    We are having issues with our SSL certificate. The problem has been identified, and we are working on it.

  2. resolved Sep 15, 2025, 05:16 AM UTC

    The issue has been fixed.

  3. postmortem Oct 06, 2025, 02:31 PM UTC

    SSL certificate expiration follow-up was dysfunctional.

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