Dutchie incident

Florida Dispensing Errors

Resolved after 2 days 7 hours, affecting MMUR, on April 30, 2026.

investigating Apr 30, 2026, 05:08 PM UTC

We are aware of an issue with Florida's state traceability systems (MMUR) that is impacting dispensing transactions for some Florida-based operators. We have contacted BioTrack and their ticket number for this issue is 00241406. We recommend affected operators reach out proactively to OMMU.

Started
Apr 30, 2026, 05:08 PM UTC
Resolved
May 03, 2026, 12:11 AM UTC
Duration
2d 7h
Detected by Pingoru
Apr 30, 2026, 05:08 PM UTC

Affected components

MMUR

Update timeline

  1. investigating Apr 30, 2026, 05:08 PM UTC

    We are aware of an issue with Florida's state traceability systems (MMUR) that is impacting dispensing transactions for some Florida-based operators. We have contacted BioTrack and their ticket number for this issue is 00241406. We recommend affected operators reach out proactively to OMMU.

  2. resolved May 03, 2026, 12:11 AM UTC

    Florida Biotrack has returned to normal operation.

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